We recently engaged Bruce to replace our home phone system and he exceeded our expectations in every way. He took the time to understand our intended uses and recommend a phone system that had just the right elements of functionality – complicated enough to accommodate our intended use but simple enough so we can actually use it! He then proceeded to do a flawless replacement, on time and on budget. He anticipated our needs as users, provided patient, in person training and he has been prompt in responding to our follow-up questions. Bruce is a top tier service provider who prioritizes the customer experience. Once you work with him you’ll wish all your service providers were as pleasant and easy to work with.
We used Bruce Bondi and Secured Communications to install our phone systems and to do termination work throughout our new custom home. Bruce worked closely with us to help us determine the phone system we required to support both our personal and home business needs. Bruce was a pleasure to work with both during the hardware installation as well as with the important programming phase that enabled our phones to be tailored to our unique requirements. He took a personal, hands-on approach. After installation, Bruce has always responded promptly to our follow-up questions or fine-tuning requirements. And, importantly, he was competitive on price. We are very pleased with the end result. And we’d be happy to highly recommend Secured Communications to other prospective customers in need of customized telecommunication solutions for their homes.
Operations Manager at Ceci Brothers Inc.
After interviewing several Phone system companies in the area, I quickly realized that dealing with Bruce and Secured Communications was the way to go. I felt very comfortable in the fact that during the bidding process my correspondence and negotiations were with Bruce directly. The one on one relationship throughout the entire transaction and the reassurance that Bruce would be strictly involved going forward in the future, made my decision easy. Bruce was able to meet my needs in terms of the installation of the system during non-business hours and he completed the efficiently and in less time the originally proposed. His follow-up and customer support have been superb.
His professionalism is something that all service companies should take note of.
I strongly recommend Bruce and Secured Communications to anyone interested in a new phone system.
Paula & Jason
GARELICK & HERBS
Loyalty and Trust to and from is what makes the world a better place. 20 years later, Bruce continues to be our number one guy for technology and phone systems. Always offering updated and current technology. Thank you Bruce for your professionalism, friendship and genuine care to provide us with excellent service throughout the years.
My husband and I have been customers of Bruce Bondi since 2001 and have been extremely pleased with his outstanding service and knowledge of all his products. Bruce helped my family and me with the design of our first phone/intercom system. Throughout the years, although service requirements were minimal, Bruce was always quick to respond to our calls and resolve any questions for us.
Recently, we decided to update our phone systems to reflect a more current technology. Bruce was able to integrate the brains of our phone system with current technology, saving us money while
installing state of the art equipment. We could not be more pleased with Bruce’s knowledge of the products he sells or with the support that he provides. Bruce is one of those rare people that you can always count on and consider a friend.
We have been working with Bruce Bondi since 2003 when we installed our phone/intercom system. Since that time we have worked with Bruce to add to our phone system and computer networking capabilities throughout our house including new wiring in our addition. Most recently, we upgraded our phone system while keeping virtually all other components. W have always been very pleased with Bruce’s technical knowledge, pragmatic professional approach, responsiveness, concern for making things work correctly and most of all for being very easy to work with. We recommend Bruce without any reservations.
Bruce's proficiency with the latest telecommunications and networking hardware and software are outdone only by his responsiveness, which stems for all of the right reasons from the pride that Bruce takes in his work. You can trust Bruce, and these days that's really saying something!
Bruce Bondi installed a phone system for my home office. He guided us in the selection of the system and took care of all details surrounding its installation, including matching it to our VOIP supplier, and trained us in its use. He has also been responsive for post-installation questions and service issues. We recommend his services without reservation.
We used Bruce Bondi (Secured Communications) to install our phone system and to do the smart wiring (Cat5e and fiber optic) throughout our custom built home. Bruce was a pleasure to work with - he is very knowledgeable on these products and services - and provided great advice during the install work. Bruce also provides excellent customer service after the install with any questions. We are very pleased with his work and we highly recommend Bruce to other prospective customers in need of customized telecommunication solutions and smart wiring for their homes.
Charlie and Evelyn Rogers
Bruce Bondi has been our technology consultant, installer and system maintenance guru since we moved to Greenwich about 20 years ago. Since we are technophobic and there are so many telephone system options available we have really relied on him to select and maintain our system for all those years. We have been very happy with the system Bruce helped us select. He has always responded quickly and effectively whenever we have had problems with our system from a power outage or other source. Occasionally when we manage to botch up the system and he has shown great patience helping us resolve problems. We have found the pricing for his service very competitive. It has been a pleasure to have found someone to help us with our needs in this area that we like and trust.
Telephone and internet technology can be overwhelming to most people but having Bruce install and customize those services during our last two house moves was invaluable. You just tell him what you want and he delivers the products and the equipment to make it all happen. Plus the personalized service he provides is a real rarity these days.
Jane and Paul Shang
Bruce Bondi helped our family immensely in terms of setting up and providing good quality, dependable phone systems in our Greenwich home. Bruce offers a very user-friendly Panasonic phone system, with intercom, paging, speakerphone and other useful options for families and home offices. Bruce programmed this system to suit our needs exactly, and followed up as an included service, to modify programming as we requested. Bruce was a pleasure to work with because he’s knowledgeable, completely trust worthy and reliable, and he stands by his product. Our first system provided by Bruce operated well for over ten years. After that time, we needed to replace a couple of the cordless phones, and decided to upgrade the base units, again with Bruce’s company. We are satisfied, loyal customers, and recommend Bruce for any home phone system needs.
NEW CANAAN, CT
We inherited a system that Bruce had installed when we moved into our home 13 years ago. At that time, he walked us through the operation of the system and helped us to customize it for our own use. Since then Bruce has updated both our infrastructure and our equipment as needed and has recently completed the pre-wiring for a renovation project. He is a pleasure to work with, always responds promptly to service issues and offers creative solutions. We look forward to working with him in the future as technology advances and our needs change.
Bruce Bondi helped us select a new phone system that met all of our needs and more. He then did the installation at our new home. Throughout the process, he was extremely helpful in researching new features or compatible products so that all of our wishes would be fulfilled. He has continued to be extremely responsive and helpful even post-installation. Bruce is thorough and caring and I would recommend him without hesitation.
Your service and support have been terrific and on-going throughout the years of our relationship, whether the issue was big or small.
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